Protection for Damage, Loss, Theft & More!
As a VIP member, you’ll enjoy a range of exclusive perks including 20% off all purchases, $20 store credit every month, free returns and replacements, early access to new drops with a 50% discount, priority customer service, entry into our monthly giveaways, free shipping, and access to exclusive offers. To redeem your perks, simply sign in to your account when making a purchase, and your discounts and credits will be automatically applied at checkout. For early access and other exclusive offers, you’ll receive notifications via email.
The $20 store credit can be used on any item available in our store, with no restrictions. However, the credit does not roll over to the next month if unused. Make sure to take advantage of it each month to get the most out of your membership!
As a VIP member, you’ll get early access to our new product drops before they’re available to the general public. We’ll notify you via email with a special link that gives you early access. During this early access period, you’ll automatically receive a 50% discount on these new items at checkout. Just make sure you’re signed in to your account to access the discount.
Free shipping is available on all orders with no minimum purchase required. Free returns and replacements are also available, covering any item that arrives damaged or if you’re not completely satisfied with your purchase. Simply contact our priority customer service team within 30 days of receiving your item, and we’ll take care of the rest, ensuring you have a smooth and hassle-free experience.
These responses should provide clear and concise answers to common questions your customers might have about the VIP membership.